Effective Date: April 22, 2026
Last Updated: April 22, 2026
Welcome to TrueRoof LLC.
These Terms of Service ("Terms") govern your use of our website located at trueroof.app (the "Site") and the services we provide, including residential roofing, storm damage services, and related communications. By accessing the Site or engaging our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our Site or services.
1. About TrueRoof LLC
TrueRoof LLC is an Illinois limited liability company providing residential roofing and storm damage services throughout the State of Illinois.
2. Services
TrueRoof LLC offers:
- Residential roof installation and replacement
- Residential roof repair
- Storm damage assessment and restoration
- Related roofing consultation and estimates
- All services are subject to a signed contract between you and TrueRoof LLC, which will govern the specific scope, pricing, and timing of work.
3. Eligibility
You must be at least 18 years old to use our Site, request services, or enter into a contract with TrueRoof LLC.
4. Use of the Website
You agree to use our Site only for lawful purposes. You may not:
Use the Site in any way that violates applicable laws
Attempt to gain unauthorized access to the Site or its systems
Interfere with or disrupt the Site's operation
Use automated tools to scrape or harvest information from the Site
5. SMS / Text Messaging Program
By providing your phone number through our website opt-in form or our in-person contract form, you expressly consent to receive SMS text messages from TrueRoof LLC for purposes including:
- Appointment confirmations and reminders
- Quote and estimate follow-ups
- Project status updates
- Promotional offers
- Recruiting communications for sales positions
Carriers are not liable for delayed or undelivered messages.
Message frequency: Up to 4 messages per month.
Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services from TrueRoof LLC.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact [email protected].
Please refer to our Privacy Policy for details on how we handle information collected through the SMS program. TrueRoof LLC does not share mobile opt-in data or consent with any third parties.
6. Estimates and Contracts
Any estimates, quotes, or proposals provided by TrueRoof LLC are informational until a written contract is executed by both parties. The terms of the signed contract, including pricing, scope of work, warranties, and payment terms, will control over any inconsistent statements made elsewhere.
7. Intellectual Property
All content on the Site — including text, logos, graphics, images, and software — is the property of TrueRoof LLC or its licensors and is protected by U.S. copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works from any Site content without our prior written permission.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing those sites is at your own risk.
9. Disclaimers
The Site and any information provided are offered "as is" and "as available" without warranties of any kind, express or implied. TrueRoof LLC does not warrant that the Site will be error-free, uninterrupted, or secure.
Any service warranties are provided exclusively through your signed service contract.
10. Limitation of Liability
To the fullest extent permitted by law, TrueRoof LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site, including but not limited to lost profits or data, even if advised of the possibility of such damages.
11. Indemnification
You agree to indemnify and hold harmless TrueRoof LLC, its officers, members, employees, and agents from any claims, damages, or expenses arising out of your violation of these Terms or misuse of the Site.
12. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Will County, Illinois.
13. Carriers
Carriers are not liable for delayed or undelivered messages.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with a new "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the revised Terms.
15. Contact Us
TrueRoof LLC 3340 Mall Loop Dr Joliet, IL 60431 Phone: (815) 333-9010 Email: [email protected] Website: https://trueroof.app